Brand Experience
3 reasons for building a holistic retail CX program today (Part 2)
This second segment explores the 3 key reasons why building a holistic retail CX program matters for today’s omni-channel retailers
Introduction to holistic retail CX program (Part 1)
This segment briefly introduces holistic consumer experience (CX) program and outlines its correlation to product & brand experience for today’s omni-channel retailers
Exploring factors that influence eCommerce CX (Part 1)
This first segment briefly explores some of the key factors that influence eCommerce CX
Exploring (Direct-to-Consumer) D2C service model for traditional CPG/FMCG brands – (Part 4)
This segment explores a D2C service model as it pertains to traditional food/beverage CPG/FMCG brands
Developing variations of reference holistic D2C (Direct-to-Consumer) solution framework – (Part 3)
This segment aims to outline how traditional CPG/FMCG manufacturing brands could develop variations of the reference holistic D2C solution framework