Supportive retail friction factors - Connected Corners

Supportive retail friction: Spotlight on 4 key deciding factors

For any retailer, the decision to integrate supportive retail friction (& how much of it) could broadly be based on a combination of 4 key factors
Supportive retail friction: deciding factors - Connected Corners

Supportive retail friction: Key deciding factors

For any retailer, the decision to integrate supportive retail friction (& how much of it) to enhance consumer experience (CX) could broadly be based on a combination of 4 key factors – namely – product type, channel type, transaction type, frequency & value and shopper sentiment

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