IoT button concept drive-thru customer journey - Connected Corners

IoT button’s simplified drive-thru customer journey scenario

Quick look at what an IoT button's simplified drive-thru customer journey could look like for QSR brands
IoT button concept drive-thru customer journey - Connected Corners

IoT button… all about simplified drive-thru customer journey

To maximize user engagement; the IoT button would need to be intuitive enough to operate, requiring no more than a couple of clicks (read: user input/device interaction) throughout the customer’s drive-thru journey (order -> pickup)

drive-thru IoT button UX: less device interaction = better user engagement

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