Connected Corners

Consumer Experience (CX)

Explore topics focusing on various aspects of consumer experience (CX) across a range of industries; including shopper & customer strategies, human-2-tech interfaces, member loyalty & reward programs, evolving consumer behavior, segmentation & demographics studies, omni-channel experiential service models and more

D2C concept framework - Connected Corners
Concept of a holistic D2C solution framework that comprises of varying combination of initiatives across 3 key D2C modules
Continue Reading

Addressing shopper/customer’s Wiifm needs (What’s-in-it-for-me) should be one of the primary inputs into designing any holistic Direct-2-Consumer (D2C) service

Continue Reading