Connected Corners

Retail & eCommerce

Explore topics centered around the broader retail & eCommerce industries; including evolving trends & insights, digital transformation studies, ancillary services strategies, shopper/customer strategies (CX, acquisition, engagement, loyalty, CLV, et. al.), role of converging technologies, supply chain & operational optimization and consumer proposition innovation possibilities

Retiring the L-wallet… One m-Transaction at a time

The following post focuses on the In-Store m-Transaction component of the broader m-Pay & m-Commerce solutions within emerged markets (particularly U.S)… examples of which include Apple Pay, Google Pay, LoopPay, et al. The dreaded ‘F-word’… …Fragmentation is a familiar ‘problem’ whenever a new trend is initiated…

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Manufacturers & retailers can ensure better loyalty, predictable repeat purchase & enhanced CX for a segment (white goods, TV, etc.) that predominantly is driven by price

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