Consumer Experience (CX)

Explore topics focusing on various aspects of consumer experience (CX) across a range of industries; including shopper & customer strategies, human-2-tech interfaces, member loyalty & reward programs, evolving consumer behavior, segmentation & demographics studies, omni-channel experiential service models and more

Assisted lifestyle connected health applications - Connected Corners

Assisted lifestyle connected health: Quick look at 5 key application areas

ByAbishek.C

Quick look at some of the key areas where connected health solutions could be applied to support an assisted lifestyle

Why eCommerce CX matters and spotlight on 9 key influencing factors

ByAbishek.C

This first segment briefly explores some of the key factors that influence eCommerce CX

3 reasons for building a holistic retail CX program (Part 2)

ByAbishek.C

This second segment explores the 3 key reasons why building a holistic retail CX program matters for today’s omni-channel retailers

Quick look at 9 factors influencing eCommerce CX

ByAbishek.C

Spotlight on 9 key factors that have the potential to influence eCommerce consumer experience (CX)

IoT button’s simplified drive-thru customer journey scenario

ByAbishek.C

Quick look at what an IoT button's simplified drive-thru customer journey could look like for QSR brands

Spotlight on drive-thru IoT button’s simplified customer journey (Part 3)

ByAbishek.C

This topic focuses on the simplified customer journey value proposition aspect of an IoT button powered drive-thru solution; including key user QSR/user interactions

3 considerations in building a drive-thru IoT button concept solution

ByAbishek.C

Quick look at the 3 key considerations in building a drive-thru IoT button concept solution for QSR / fast food brands

Key considerations in building an IoT button powered drive-thru solution (Part 2)

ByAbishek.C

This topic briefly outlines 3 key considerations in building a reference IoT button solution to enhance drive-thru experience

How an IoT button could enhance drive-thru CX for QSR brands (Part 1)

ByAbishek.C

This topic briefly explores the how Internet of Things (IoT) powered solutions (such as IoT buttons) could help enhance the drive-thru customer experience (CX) for a variety of brands within the QSR industry

Benefits of Usage Based Warranty / smart warranty - Connected Corners

Usage Based Warranty (UBW) program: Quick look at 4 key benefits

ByAbishek.C

Quick look at 4 ways manufacturers & providers could benefit from developing usage based warranty (smart warranty) programs