About Connected Corners.

ExploreCXInsights | Possibilities | Strategies

Explore Insights, Possibilities & Strategies at the intersection of key themes (CX, Connectivity, Converging Tech, Supply & Logistics) and industries (retail & eCommerce, CPG/FMCG, telco wireless & ICT, insurance & fintech, mobility healthcare tech)

Abishek.C

Quick Background

The Connected Corners project was originally conceived as a platform to complement the author’s passion for continuously –

  • Researching emerging & evolving trends, market landscape & industry foresight
  • Deriving holistic insights & global cross-industry best practice studies
  • Formulating unique proposition & solution possibilities
  • Developing viable strategies

…that focus on driving growth, optimization & CX opportunities across a range of industries in the ongoing post-digital era

What is Connected Corners?

Connected Corners explores Insights, Possibilities & Strategies at the intersection of key themes (CX, Connectivity, Converging Tech, Supply & Logistics) and industries (retail & eCommerce, CPG/FMCG, telco wireless & ICT, insurance & fintech, mobility healthcare tech)

These include deriving key trends & insights as well as correlating impacts, opportunities & solutions enabled by emerging connectivity protocols (NGN/5G, et al.) and connected technologies (robotics, AI, IoT, et al.) with a focus on Consumer Experience (CX)

The topics also aim to cast a spotlight on some of the unique shared & synergistic value propositions that traverses diverse set of industry verticals; whether they be implementation of cloud computing solutions, connected/IoT platforms, omni-channel services frameworks or a range of CX enhancing services

Studies conducted integrate a blend of –

Evolving consumer dynamics (customer segmentation, consumer behavior, shopper journey, et al.)

Macro & micro insights, trends, research & foresight (industry, economic, product, technology, consumer, competitor, real estate, regulatory, operational)

Evolving technologies (IoT, digital, cloud, analytics platform, et al.) + connectivity protocols (NGN/5G, eSIM, et al.)

Explore a range of topics – excerpts from extensive studies – and multi-segmented articles categorized by key business themes and industry segments

What are the Themes

Connected Corners studies various aspects (insights, solutions, strategies, business impacts, value propositions, et al.) of 4 key themes – namely – Consumer Experience (CX), Connectivity, Converging Tech, Supply Chain & Logistics. Each of these themes play a unique role within the broader sales, operational & CX ecosystem; whether be it foundational, support or consumer facing side of business function

Connected Corners

Consumer Experience (CX)

Topics that focus on various aspects of consumer experience (CX) across a range of industries; including shopper & customer strategies, human-2-tech interfaces, member loyalty & reward programs, evolving consumer behavior, segmentation & demographics studies, omni-channel experiential service models and more

Connected Corners

Connectivity

Topics that focus on all things connectivity; including select telecom wireless carrier/operator & ICT strategies, next generation networks & terminal device technologies (e.g smartphones, eSIM, et al.), emerging industry trends & foresight as well as developing unique B2C/B2B value proposition concepts & strategies

Connected Corners

Converging Tech

Topics that are centered around a range of converging technologies such as AI, ML, IoT, robotics, et al. including key emerging industry trends, implementation scenarios, impact analyses, commercial models as well as myriad of use case scenarios across B2B/B2C industries

Connected Corners

Supply Chain & Logistics

Topics that are centered around various aspects of the broader supply chain & logistics function across a range of industries; including emerging trends, digital transformation, connected platforms & solutions, evolving commercial models and various B2B/B2C value proposition models


The Industries

Currently, Connected Corners explores various aspects (insights, solutions, strategies, business impacts, value propositions, et al.) of 6 key industry segments – namely – Retail & eCommerce, CPG/FMCG, Wireless telco & ICT, Insurance/FinTech, Mobility & Healthcare Tech… with more on the way

Retail & eCommerce

Topics centered around the broader retail & eCommerce industries; including evolving trends & insights, digital transformation studies, ancillary services strategies, shopper/customer strategies (CX, acquisition, engagement, loyalty, CLV, et. al.), role of converging technologies, supply chain & operational optimization and consumer proposition innovation possibilities

Topics focusing on the CPG/FMCG industry; including key industry trends & insights, customer strategies, converging technologies, supply chain & operational optimization and value proposition innovation possibilities

Telco, wireless & ICT

Topics covering the broader telco, wireless & ICT industries; including evolving industry trends & insights, revenue strategies (ARPU, ARPD, CLV, et al.), industry partnership models, next generation networks & 5G, converging technologies (blockchain, eSIM, et al.), revenue diversification studies, carrier/operator strategies and B2B/B2C proposition possibilities

Insurance/FinTech

Topics that cast a spotlight on the insurance/fintech industry ecosystem; including emerging trends & insights, customer strategies, role of connected technologies (IoT, AI, ML, et al.), B2B/B2C service evolution studies, and value proposition innovation possibilities

Topics focusing on the emerging mobility industry; including evolving industry trends & insights, user experience, customer strategies, public/private partnership paradigms, role of converging technologies and B2B/B2C proposition possibilities

Healthcare tech

Topics centered around the healthcare tech industry; including key industry trends & insights, emerging connected health technologies, industry transformation studies, process optimization and various B2B/B2C value propositions


Explore topics

CX

CX focus areas for 5G service providers - Connected Corners

Key CX focus areas for 5G service providers

Quick look at the 4 key focus areas for wireless service providers developing 5G CX initiatives

Importance of CX for 5G wireless providers - Connected Corners

Why implementing CX may be important for 5G wireless carriers

Quick look at some of the key reasons why developing holistic CX program is important for 5G wireless carriers

Key considerations in building VR/AR solutions - Connected Corners

4 considerations in building rich VR/AR experiences

Quick look at the 4 key factors brands may want to consider in building & offering compelling retail VR/AR experiences

VR AR in building retail experiences - Connected Corners

4 factors to consider in building retail VR/AR solutions + key enabling initiatives

This topic briefly explores some of the key considerations in developing VR/AR retail experiences and 4 key enabling initiatives

Retail VR:AR monetization scenarios - Connected Corners

Quick look at 4 retail VR/AR monetization scenarios

Quick look at the 4 key VR/AR monetization models for brands building virtual retail solutions

VR AR in building retail experiences - Connected Corners

4 ways brands could monetize their VR/AR retail solutions

This topic covers some of the key monetization models that retail brands can explore for their VR/AR powered retail experiences

VR AR retail experiences use case scenarios - Connected Corners

Exploring 5 VR/AR powered retail experiences

Highlighting some of the key retail experiences powered by VR/AR tech

VR AR in building retail experiences - Connected Corners

5 ways VR & AR enables rich retail experiences

This topic explores some of the ways VR/AR technologies are enabling rich retail experiences as well as highlights some of the key differences between these two virtualization platforms

CX for 5G service providers - Connected Corners

Importance of CX in a democratized 5G era

All things being equal; implementing robust consumer experience (CX) program could help wireless telco carriers differentiate themselves in a democratized 5G era

Hybrid JIT/JIC inventory model scenario: manufacturer example - Connected Corners

What a hybrid JIT/JIC inventory strategy could look like: manufacturer scenario

High level view of what a potential hybrid JIT/JIC inventory strategy model could look like: manufacturer scenario

JIT inventory potential risk scenarios - manufacturer example - Connected Corners

Quick look at key JIT inventory model risks: manufacturer scenario

High level view of some of the key JIT inventory model risks exemplified with a manufacturer scenario

Supply Chain & Logistics - Connected Corners

Quick look at hybrid JIT/JIC inventory strategy scenario for manufacturer (Part 3)

This segment takes a look at a high level example of a hybrid JIT/JIC inventory model for manufacturer & resellers

Why hybrid JIT-JIC inventory strategy - Connected Corners

Quick look at 3 reasons for building a hybrid JIT/JIC inventory strategy

Quick look at the 3 key reasons why businesses may seek to build a hybrid JIT/JIC inventory strategy

Key benefits of JIT & JIC inventory models - Connected Corners

4 key benefits of JIT & JIC inventory models

Quick look at the 4 key benefits offered by JIT (Just-In-Time) & JIC (Just-In-Case) inventory models

Supply Chain & Logistics - Connected Corners

Spotlight on Just-In-Time (JIT) & Just-In-Case (JIC) inventory strategies and their key benefits & challenges (Part 1)

This topic takes a quick look at the 2 key inventory management strategies – namely – Just-In-Time (JIT) & Just-In-Case (JIC) models as well as briefly outlines some of their key benefits & challenges

Thank you for stopping by and hope you enjoy exploring Connected Corners
Cheers, Abishek.C