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All Connected & Smart Digital Paradigm (Part 1)

Connected Corners

Developments in cognitive artificial intelligence (AI) – machine learning (ML)I/IoTcloud & edge computingrobotics are amongst some of the core converging technologies that are rapidly shaping the post-digital industry 4.0 age

Together with advanced connectivity protocols and hardware/sensor tech; they represent the transformative elements of the All Connected & Smart Digital paradigm

Connected Corners

Across industries; businesses are discovering how variations of these transformative elements can help translate their innovative concepts viable market propositions (connected, smart & autonomous) in this post-digital era

Additionally; the ever evolving consumer expectations through this transformative phase are driving businesses of all types to re-think their approach to consumer experience (CX) & engagement strategies

For businesses; there has never been a better time to build smarter solutions that contribute to cost reduction whilst bolstering their growth, revenue and CX goals


But… the journey to achieving All Connected & Smart Digital transformative solutions presents myriad of challenges

…ranging from identifying the most relevant set of industry trends through to predicting future business impacts (operations, teams, services, competitor, et al.), strategizing blue ocean business models and everything in between

Key influencing factors that will require consideration in building out sustainable (industry 4.0) solutions range from global macro trends through to technological, consumer, policy/regulations and everything in between

More to than just identifying trends

Take for example the multitude of steps involved in the initial stage of identifying key trends that sets the path to development of various solutions

Whilst businesses may find it relatively easy to identify some of the most discussed current trends, further due diligence is required in –

– distilling only applicable sets of trends that are most relevant to their business operations & goals – current & future (essentially separating noise)

pinpointing critical inter-related dependencies between concurrent trends (macro vs. technology vs. consumer et al.) as well as their impacts on proposed value proposition models &/or optimization goals

predicting (with high degree of confidence) the trajectory & relevance of these current emerging trends at a future point in line with their vision, goals and milestones

Each of the above have a significant impact on the business – current & future – and these are just the preliminary steps before progressing to subsequent phases in the development of bespoke (industry 4.0) value propositions

Forthcoming segments will explore some of these key challenges and business impacts in more granular detail as well as the critical role CX plays in development of various All Connected & Smart Digital solutions

Stay tuned!