Explore Insights, Possibilities and Strategies that help promote sustainable growth, optimization and consumer experience (CX) in the evolving post-digital era
-Abishek.C
This topic casts a spotlight on some of the key evolving supply chain & logistics trends as well as briefly introduces some of the key enablers that would support value chain players in their optimization and/or transformation efforts
This segment outlines some of the key initiatives value chain players can explore in optimizing and/or transforming aspects of their cold chain operations
This article explores key connected vehicle data categories as well as the significance of data ownership & access in the development of connected propositions
Supply chain & logistics are amongst the most crucial business functions for a wide range of industries… with cold chain operations increasingly playing a front & center role for many businesses within; driven in part by variety of key consumer & industry trends
This second segment explores the 3 key reasons why building a holistic retail CX program matters for today’s omni-channel retailers
This segment briefly introduces holistic consumer experience (CX) program and outlines its correlation to product & brand experience for today’s omni-channel retailers
This first segment briefly explores some of the key factors that influence eCommerce CX
This segment explores a D2C service model as it pertains to traditional food/beverage CPG/FMCG brands
This segment aims to outline how traditional CPG/FMCG manufacturing brands could develop variations of the reference holistic D2C solution framework
This segment outlines one of the many ways traditional CPG/FMCG manufacturer (and other) brands could design their holistic D2C framework
This first in a multi-segmented topic briefly outlines the benefits of Direct-to-Consumer (D2C) services as well as key types of D2C solutions
This segment aims to explore key connectivity protocols required for a successful commercial drone paradigm and peek into the potential role of telecom wireless carriers
This segment introduces the 3 key initiatives – NGN (5G), eSIM, Blockchain – that could support telco carriers through their transformative journey
One question I’ve often been asked is – “How do you measure a smartphone (model / brand’s) performance or success?” There are many metrics by which a smartphone’s (model / brand) performance (or success) can be measured; the most common of them being the unit shipments Quick note: Different entities (Carriers, brand, retailers, etc.) & teams within (procurement, …
This post aims to highlight few ways the humble smartphone is evolving in an era where consumers are seemingly shifting their focus away from iterative hardware improvements and towards enhanced services the device enables (AIaaS, VR/AR, etc.) AIaaS takes center stage Rapid advances in Artificial Intelligence (AI) and myriad of underlying AIaaS (Artificial Intelligence-as-a–Service) solutions are …
This segment explores some of the delivery mechanisms of loyalty & reward program models as well as key metrics to track their effectiveness and success
How integrating retail friction alongside frictionless initiatives could actually enhance consumer experience (CX)
